AI-Powered Support For MSPs

Handle More Endpoints Without Another Hire

Your techs are awesome but they waste hours re-solving the same problems. HelpGhost handles them autonomously, learns from every resolution, and makes your entire crew more efficient - so you scale profitably without growing headcount.

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Trusted By The Top MSPs & IT TEAMS

Dashboard showing ticket trends and customer reviews comparisons, resolution rates bar chart, and ticket status donut chart with categories Open, Progressing, Escalated, Approval, and Closed.
THE HELPGHOST PLATFORM

AI That Actually Learns. Not Just Automates.

01 - Scholar

Your best fixes are buried in Teams threads, locked in someone's brain, or rotting in an outdated KB entry from 2021. Scholar auto-captures knowledge from every resolution so you stop re-solving the same problems over and over.

SEE HOW SCHOLAR WORKS
HelpGhost Scholar interface showing filters on the left for Assigned To, Entry Type, Label, Company, Status, and Sort By, with selected filters including PSA Ticket, Hero, Document, and Pending status.

02 - Solo

Password resets don't pay the bills. VPN issues don't scale your MSP. Solo handles the L1 busywork autonomously - resolving or escalating based on what Scholar's already learned. Every resolution makes Solo better at preventing the next escalation.

SEE HOW SOLO WORKS
Chat conversation titled 'XYZ MSP (ConnectWise/Hudu) Support' showing a support agent named Emma giving troubleshooting steps to resolve Microsoft Authenticator app login issues.

03 - Hero

Your techs are already jumping between five different tools to find one answer. Hero sits in your PSA, pulls from Scholar's knowledge, your documentation, and past resolutions. No more tab-switching between Reddit and ChatGPT. Just ask Hero.

SEE HOW HERO WORKS
HelpGhost Hero message detailing immediate actions for affected users including checking Azure AD sign-in logs, patterns in security groups, Conditional Access policies, and authentication tokens, with quick diagnostics and troubleshooting steps.

04 - VOICE (Coming Soon)

White outline of a ghost wearing a headset and holding a ringing telephone receiver on a dark, blurred background.
HelpGhost Scholar user interface showing pending entries filters on the left and detailed problem troubleshooting steps with possible duplicate warnings on the right.
Chat conversation in XYZ MSP Support where Emma explains troubleshooting steps for Microsoft Authenticator app login issues, including manually using a code, checking app permissions, and force stopping the app.
HelpGhost Hero interface displaying immediate actions for affected users, including checking Azure AD sign-in logs, security groups, conditional access policies, and authentication tokens, with troubleshooting steps and a message input box.
White line drawing of a ghost wearing a headset and holding a ringing telephone receiver on a dark blurred background.
WHY BET ON HELPGHOST?

Meet Your New Secret Weapon

GROW WITHOUT THE HIRING HEADACHE

More endpoints shouldn't mean more bodies. Handle way more with the same lean crew because nobody's drowning in repeat tickets anymore.

KILL THE GRUNT WORK

Stop wasting talent on the tedious, mind-numbing stuff. HelpGhost handles it and saves techs 20-30 minutes per ticket so you can up-skill your team into the revenue generating roles you actually need.

WORKS IMMEDIATELY (LIKE, FOR REAL)

60-minute setup MAX. Your people get it instantly. No training sagas, no months-long implementation. Just ruthless execution built to scale with, not against you.

LEVEL UP EVERYONE

Entry-level tech? Senior tech? Doesn't matter. Everyone gets instant access to your best solutions. No more "let me ask" for every problem.

END KNOWLEDGE LOSS

When your best tech quits, their knowledge stays. Scholar captures every fix automatically so you're not starting from scratch every time someone bounces.

GETS SMARTER

Every ticket makes the system better. Hero finds better answers. Scholar captures them. Solo solves them next time. Compounding returns, not diminishing ones.

Plug It In.
Let It Rip.

It doesn't matter if you're solo or scaling, HelpGhost integrates natively with your PSA and documentation tools so you can move fast without disrupting your stack or workflows.

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COMING SOON
QUICK START

Setup In Under 60 Minutes. Results On Day One.

No training marathons. No multi-month rollouts. Just connect your PSA and knowledge base and watch your support operation level up - starting with the very first ticket.

01 - STupid simple setup

Deploy in 30 minutes flat. No downtime, no workflow disruption, no onboarding nightmares. Just connect your PSA and go.

02 - INSTANT IMPACT

From ticket one, HelpGhost handles busywork and accelerates resolutions so your techs can actually move the needle instead of babysitting the queue.

03 - COMPOUNDING GAINS

More clients. More tickets. Same lean crew. HelpGhost scales with you because it gets smarter with every resolution, not just faster.

Don't Take Our Word For It

MSPs using HelpGhost are handling more endpoints, closing tickets faster, and keeping their techs sane.

"The onboarding process was exceptionally straightforward, integrating smoothly with our PSA and knowledge sources. The AI model delivered immediate value to both our service desk and engineering teams with high accuracy. Unlike most new solutions, HelpGhost exceeded expectations from day one, making adoption easy. The team is highly responsive, passionate about solving real problems, and consistently releases updates that provide value to MSP customers."
Rohan B.
CEO, Tribe
"HelpGhost has been an invaluable tool for our team. The ability to automatically scrub and surface relevant information from historical ticket notes and our knowledge base enables our technicians to resolve issues more efficiently. This not only shortens resolution times but also streamlines onboarding and training for new team members. The result is increased productivity, faster outcomes for our clients, and measurable time savings across our support operations."
Michael W.
General Manager
"The staff at HelpGhost has been fantastic with there support. Their team has given us trainings with their product and has been very responsive to feedback. The service desk engineers are using their integration and it has been a boon for our help desk."
Benjamin L.
Service Desk Coordinator
"HelpGhost understands what the issue actually is and how to solve it accurately. Other AI tools we tried like CrushBank and Thread, either went too broad and did not actually have a resolution, or couldn't put the pieces together. HelpGhost put the pieces together from that broad perspective, but drilled it down to the tech level of actually how to execute and resolve the issue."
Anna J.
Operations Director Equinox IT
"We can essentially make all of our Level 1s almost Level 3 equivalents. HelpGhost takes junior techs and helps them become more like one of our senior techs. It can also help our senior techs find where there are gaps. If they know something, we can put that knowledge in the system via Scholar. Now when one of the junior techs pulls up that same thing, we have that exact answer that it'll pull out, saving them a ton of time."
Steve T.
Co-Founder/CTO Equinox IT
WHERE WE’RE AT

AI Isn’t Optional.
It’s Operational.

The MSP industry is shifting. Support costs are up, client expectations are higher, and AI adoption is becoming more about keeping up than getting ahead.

25%
of companies report annual increases in support costs as they grow.
73%
of MSPs plan to increase AI and automation investments within the next several years.
82%
of customers now expect immediate resolution.

SIMPLE PRICING

Find the plan that works best for your company.

Monthly
Yearly
$119/mo
+ $0.70/endpoint
Resolve L1 Tickets Automatically
PSA Integration & Technician Co-Pilot
Automated Knowledge Management
Multi-Platform Knowledge Integration
Administrative Task Automation
Enterprise-Grade AI Security
Real-Time Intelligence & Citations
Continuous Learning System
get started
20% DISCOUNT
(Annual agreement, paid monthly.)
$95/mo
+ $0.55/endpoint
Resolve L1 Tickets Automatically
PSA Integration & Technician Co-Pilot
Automated Knowledge Management
Multi-Platform Knowledge Integration
Administrative Task Automation
Enterprise-Grade AI Security
Real-Time Intelligence & Citations
Continuous Learning System
get started
WHAT SETS US APART

Not Another AI Tool. A Complete Support System.

AI-Native Architecture

Built on AI from day one, not bolted onto legacy platforms. HelpGhost was designed for the AI era—not retrofitted from the chatbot era.

Zero Disruption

Plugs into your existing stack without breaking your workflows. No rip-and-replace, no retraining your team, no downtime.

Proven at Scale

Successfully serving MSPs across the UK, NZ, AU, CA, and US - from solo shops to multi-location operations handling thousands of endpoints.

Privacy-First Foundation

Powered by Anthropic with zero data retention and enterprise-grade security from day one. Your client data stays yours.

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