AI-Powered Support For MSPs

HELPGHOST Handles Tickets, Empowers Technicians,
& Builds Knowledge

Every support interaction should make the next one smarter. Our plug-n-play software empowers MSPs and IT teams to deliver exceptional customer-facing support through AI that learns, adapts, and compounds, turning chaos into institutional knowledge that never dies.

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Trusted By The Top MSPs & IT TEAMS

powerful features

revolutionize your support operations

HelpGhost delivers three integrated solutions that work together to revolutionize your support operations:

01 - Scholar

Stop losing institutional knowledge. Scholar automatically captures, organizes, and maintains your knowledge base so it gets smarter with every ticket your team resolves.

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02 - Solo

Automation for End-Users: Deploy AI-powered self-service that handles L1 tickets automatically, freeing your team to focus on complex challenges.

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03 - Hero

Technician Augmentation & Co-Pilot:
Supercharge your technicians with AI that lives inside your PSA, eliminating context switching while providing instant solutions and automating busywork.

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04 - VOICE (Coming Soon)

benefits of choosing helpghost

Make your customer support problems vanish

Reclaim Your Team's Time

HelpGhost deflects routine tickets automatically and accelerates complex resolutions, giving your technicians back 15-25+ hours per week to focus on strategic projects and high-value client work.

Scale Without Hiring

Deliver 24/7 support capacity and handle increasing ticket volume without proportional headcount increases. Your existing team becomes exponentially more productive.

Instant Productivity Gains

With 30-minute onboarding and zero workflow disruption, your team experiences immediate value. No lengthy training, no process overhauls, no waiting for ROI.

Protect Institutional Knowledge

Scholar automatically captures and organizes tribal knowledge from every resolution, ensuring critical information never walks out the door with departing technicians.

Consistent Service Quality

Empower your entire team with instant access to your organization's collective knowledge and AI-powered guidance, standardizing service excellence across all skill levels.

Get smarter with every ticket

Hero improves resolutions, Scholar captures that knowledge, and Solo leverages it to handle increasingly complex tickets. Your MSP becomes more intelligent every single day.

natively integrated with industry leading software

Whether you’re solo or scaling, HelpGhost gives you the edge to move faster, kill the queue, and outrun the competition without stacking headcount.

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COMING SOON
simple and scalable

Plug-n-play: Get started with no downtime

HelpGhost bolts onto your stack. No rip-and-replace. No onboarding drama. Starts fast and Never quits. Unlike the last guy...

STupid simple setup

Drop HelpGhost into your stack, deploy in 30 minutes - no downtime, no onboarding nightmares.

gains on day one

From the first ticket, HelpGhost shreds the frontline busywork so your top techs can actually move the needle.

all gas, no breaks

More clients, more tickets, same lean team. HelpGhost keeps the pace. You grow the biz.

client testimonials

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"The onboarding process was exceptionally straightforward, integrating smoothly with our PSA and knowledge sources. The AI model delivered immediate value to both our service desk and engineering teams with high accuracy. Unlike most new solutions, HelpGhost exceeded expectations from day one, making adoption easy. The team is highly responsive, passionate about solving real problems, and consistently releases updates that provide value to MSP customers."
Rohan B.
CEO, Tribe
"HelpGhost has been an invaluable tool for our team. The ability to automatically scrub and surface relevant information from historical ticket notes and our knowledge base enables our technicians to resolve issues more efficiently. This not only shortens resolution times but also streamlines onboarding and training for new team members. The result is increased productivity, faster outcomes for our clients, and measurable time savings across our support operations."
Michael W.
General Manager
"The staff at HelpGhost has been fantastic with there support. Their team has given us trainings with their product and has been very responsive to feedback. The service desk engineers are using their integration and it has been a boon for our help desk."
Benjamin L.
Service Desk Coordinator
"It was so plug and play. Suddenly there it is, really simple and easy and ready to go. There's no learning curves."
Anna J.
Operations Director
"We’ve tried other AI tools and HelpGhost wins hands down. That’s unanimous across all of our technicians."
Steve T.
Co-Founder/CTO
WHY YOU NEED HELPGHOST

AI Isn’t Optional.
It’s Operational.

Support costs are climbing, clients expect instant resolution, and AI isn’t some shiny future... it’s the only way to keep up. The Shift Isn’t Coming. It’s Already Here:

25%
of companies report annual increases in support costs as they grow.
73%
of MSPs plan to increase AI and automation investments within the next several years.
82%
of customers now expect immediate resolution.
The Helpghost Difference

The All-in-one solution msps have been waiting for

AI-Native Architecture

Built on AI from day one, not retrofitted onto legacy platforms

Zero Disruption

Bolt-on design that enhances your existing workflows without reinvention

Proven at Scale

Successfully serving MSPs across the UK, NZ, AU, CA, and US

Privacy-First Foundation

Powered by Anthropic Claude with zero data retention and enterprise-grade security from day one

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